Ogni cliente perso implica maggiori sforzi per acquisirne uno nuovo. Qual'è la tua strategia #SocialCRM ? http://t.co/ZTw5l2yVVa Paolo FABRIZIO (@Pfabr)March 19, 2013 How Winning Customer Service Can Help Win Back Lost Customers | Business 2 CommunityIt's estimated that small businesses are losing up to 40 percent of their customers each year, winning customer service is a strategy for winning back…

'Kiss my #hashtag !' : the battle between #Facebook and #Twitter http://t.co/qJc8mkyCTY Paolo FABRIZIO (@Pfabr)March 19, 2013 Facebook Works to Incorporate HashtagFacebook Inc. is taking its business rivalry with Twitter Inc. into the realm of symbols: #Feud. Facebook is working on incorporating the hashtag, one of Twitter's most iconic markers, into its service by using the symbol as a way…

Financial Services & Social Media: an interesting UK survey #SM http://t.co/3wrtcPzZyb Paolo FABRIZIO (@Pfabr)March 19, 2013 FSM UK & IFP Survey Results 2013 - What IFAs really think to Social Media - Financial Social MediaIn November 2012 the IFP and FSMUK teamed up to conduct a survey and asked over 2000 IFAs to take part to find out exactly what…

29 Tools to Enhance Your Business Blog | Social Media ExaminerAre you looking for cool blogging tools to enhance your business blog? The right mix of blogging plugins and widgets can make it easier to blog and also help you achieve your business goals. To help you keep up with the latest and greatest, we asked a group of blogging…

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